Workshop Resources

Duty to Accommodate

Duty To Accommodate: Application

Duty to Accommodate: A General Process for Managers: Treasury Board Secretariat: Duty to Accommodate: A General Process For Managers - Canada.ca.
Duty to Accommodate: A PSAC Guide for Local Representatives-Public Service Alliance of Canada: https://psacunion.ca/duty-accommodate-psac-guide-local-representatives.
Pocket Guide on the Duty to Accommodate, The Professional Institute of the Public Service of Canada PIPSC https://pipsc.ca/labour-relations/stewards/pocket-guides/pocket-guide-duty-to-accommodate.
Duty To Accommodate, Pocket Guide, A General Process for Managers Available on the JLP’s Key Resources page of the Duty to Accommodate workshop (PDF and Word versions only)

Duty To Accommodate: Legal recourse in case of a dispute

Canadian Human Rights Commission, Complaints Frequently Asked Questions: Complaint FAQs
Public Service Alliance of Canada, Shop Stewart toolkit, 2020-psac_shop-steward-tool-kit_en_marks-bleeds.pdf.
Professional Institute of the Public Service Alliance of Canada – Grievance Handling: A Quick Guide for Stewarts: Grievance Handling: A Quick Guide for Stewards | The Professional Institute of the Public Service of Canada
Canadian Association of Professional Employees, CAPE, Filing A Grievance, Filing a grievance | CAPE

Policies, Directives and Procedures

Treasury Board Secretariat, Directive on the Duty to Accommodate, Directive on the Duty to Accommodate - Canada.ca
Treasury Board Secretariat, Policy Framework on People’s management, Frequently Asked Questions, Frequently Asked Questions – Policy Framework for People Management.

Some tailored resources are available within your Department or Agency. Find these within your sector:

The organizational mandatory procedure and related responsibilities for managers and employees as outlined by the Head of Human Resources
The organizational Accessibility Plan
Organizational functional specialists who can assist the manager by providing accommodation-related guidance (for example, departmental accommodation centre, Labour Relations, etc.)

Human Rights

Canadian Human Rights Commission, Workplace Accommodation: A Guide for federally regulated employees, Workplace accommodation - A guide for federally regulated employers
Canadian Human Rights Commission, Developing a Workplace Accommodation Policy, Developing a Workplace Accommodation Policy - A Template for Federally Regulated Employers

Government of Canada Workplace Accessibility Passport

Government of Canada Workplace Accessibility Passport, Passport Guidance for Managers, GC Workplace Accessibility Passport Guidance for Managers 2023
Government of Canada Workplace Accessibility Passport, Passport example, Government of Canada Workplace Accessibility Passport - Canada.ca 2024
The need for the passport, Canada School of Public Service: GC Workplace Accessibility Passport: The Need for the Passport (INC1-V20) - CSPS
GC Workplace Accessibility Passport: Facilitating Conversations Between Employees and Managers, Canada School of Public Service: GC Workplace Accessibility Passport: Facilitating Conversations Between Employees and Managers (INC1-V50) - CSPS.
GC Workplace Accessibility Passport: Protecting Your Personal Information, Canada School of Public Service: GC Workplace Accessibility Passport: Protecting Your Personal Information (INC1-V51) - CSPS

Mental Health Wellbeing

Our website also includes links to resources on mental health and psychological health, found here: www.jlp-pam.ca/wrmhw-rasmt-eng

The JLP welcomes your feedback on these resources. Report a broken link.